Frequently Asked Questions

Ordering

How do I track my order?

Can you make my order faster?

Can I add or change photos after submitting my order?

What if I don't have the photo required for making the sculptures?

Can I request a specific posture or facial expression for my sculpture?

Do you pay for the shipping fee for sending you my pet hair?

I have more questions regarding my order.

Shipping

Where do you ship?

Can I change my shipping address on an order?

How much is the shipping?

Will I receive my items at the same time if I order more than one product?

Products

What are Woolly Pet sculpture made of?

Where are Woolly Pet sculpture made?

How do I storage my Woolly Pet sculpture.

Alterations

I'm not happy with the final product, can I request alterations?

Refund Policy

What is the refund policy?



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Please contact us at info@woollypet.com